Q: What does the web site migration service include? Will my web site be safe?
A: The web site migration service that we are offering is free of cost (to a certain extent). We’ll transfer your website(s) to our enterprise–class cloud hosting platform without you needing to do anything. We know from experience that changing web hosting providers can result in lost information and undesirable network downtime. This is the reason why we’ll accomplish all that for you at no cost!We have highly proficient administrators whose sole task is to make certain that your web site functions exactly as it did on your previous hosting platform. The administrators are experts in migrating custom–built web sites, as well as web sites that are based on well–known scripts such as Joomla™ and WordPress.
Q: How much time will it take for my website to be moved to your platform?
A: While we can’t give you an exact time interval, because there are lots of variables, including the physical size of the web files and databases, the location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will try our very best to transfer your site within 48h, and in certain cases – within 24h (if the content is not large).
Q: What details will I need to provide to your Website Migration Department?
A: Yeah. We will need to have the name of the web site that you would like us to migrate. We’ll also need a way to log in to your old web hosting account so that we can get the content associated with your website.
Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
Q: Will my site be offline during the transfer?
A: While we transfer your website, it will be available both in your hosting account with us and in your account with your previous web hosting provider. After the migration is complete, we will make sure that everything is working properly and that the integrity of your content is not affected before telling you that the transfer is completed. After that, we’ll tell you how to transfer the domain name over to your hosting account with us and how to modify your DNS records.
Q: Will my old hosting provider have to do anything?
A: No. Apart from your login credentials for the Control Panel, we will not need anything. We will never get in touch with your hosting provider. They won’t know anything about the migration either.
Q: Which hosting platforms do you support?
A: Yes. We support all conventional Linux–powered web hosting platforms. We don’t support Windows–powered web hosting platforms, as we don’t provide Windows hosting services ourselves.We also don’t support proprietary website creation and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.