A 99.9% Server Uptime
We’ve built our hosting system using dependable hardware components and strongly modified software. Our system administrators have installed a tweaked version of SELinux on all our servers to guarantee maximum protection and dependability. We’ve installed a number of distributed denial–of–service prevention devices combined with highly effective firewalls to make sure our internal network is unassailable and safe.
Our Linux hosting packages plans feature a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
Along with our cloud hosting platform, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on first–rate hardware furnished by Juniper. In addition, on each router, we’ve installed a firewall with a sophisticated set of rules to be able to sieve all suspicious requests.
Therefore, in each of our data center facilities – in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe as well as in our datacenter in AU, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is available with all web hosting packages in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your hard–earned cash at stake, you can’t feel truly safe. This is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In case you do not feel satisfied with our web hosting service or in case you wish to use an even more powerful web hosting solution, such as a Linux VPS web hosting packages or even a Linux dedicated servers hosting packages – you will get your money back in full, without any concealed costs or return taxes.
24/7 Technical Support
If you run a hosting firm, your tech engineers are of foremost importance. Because of this, we have mindfully selected a very practiced team of techs, each with lots of years of experience behind his back. With their help, our company offers 24x7 support with each of our hosting services.
And not only that, we offer a 1–hour response time guarantee. All technical support questions are responded to in under one hour and our average ticket response time is well under 20 minutes!