Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Response Warranty

  • Our technical help team is on–line 24x7x365 to handle all of your current service requests. Every ticket you post to us will be replied to within no more than sixty minutes. If your problem demands the help of an administrator, we will send the ticket to the person on duty and will inform you that the issue is being taken care of.

  • Top quality support service
  • Expert Technical Help Service

  • We are on–line for you 24x7 to give you advices and customer support and also to help you with any difficulty that you might run into as you are taking care of your virtual server. We will support you with all pre–installed software, like your Operating System, server administration panel (based on the VPS type) and the Online Control Panel produced solely by us.

  • Intuitive help center
  • An Informative Help Zone

  • Each part of the Online Control Panel that is available completely free with your VPS offers you an integrated articles base. There’s a variety of comprehensive how–to tutorials and a selection of step by step video lessons that display all the essential website control jobs. You can view them by hitting the Help or Video buttons in the right corner of each Control Panel section.