DataExtend

Customer Support


Context help

Step-by-step help is available from the control panel for the section you are working in.

Video tutorials

Video guides cover common control panel and hosting tasks, including domains, email and backups.

Frequently asked questions

The FAQ covers billing, domains, email and account access. Search it before opening a ticket.

Ticketing system

Open a ticket from the client area for technical issues. Include the domain, the error message and the steps to reproduce.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 50842

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com